In this assignment we will continue working in the mountain view college case and try to do the following:-Installation process-Help Desk and IT Security-Prototyping-Interface design-Switchboard design-Object modelingYou can create charts, bullet points some analysis of your findings. You can refer to the attachments for more info
screen_shot_2019_11_23_at_12.05.19_pm.png
201911260006542019112512355720191125093539mountain_view_college_assignment.edited.docx
mountain_view_college_organization_chart___org_chart.pdf
2019093003071620190930014403business_profile_b.docx
20191026050828collecting_information_of_mountain_view_project.docx
Unformatted Attachment Preview
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
1
Data Flow Diagrams for the Bookstore
Student’s Name
Institutional Affiliation
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
2
The O level data flow diagram
The O level data flow diagram is an overview of the processes of the bookstore. The data
flow diagram is designed to give a view of the book stocks, the bills, and the delivery system.
The data flow diagram also gives an illustration of the relationship between books, customers,
and the order. The high-level entities of the data flow diagram include;

Book management

Customer management

Order management

Management of all bills

Management of order updates

Management of book stocks

Management of all deliveries
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
3
Payment
Management
Custome
r management
Book
managemen
t
Online
bookstore
System
user
management
Order
management
Login
management
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
4
Lower level data flow diagram
The lower-level data flow diagram for the bookstore contains details of delivery, book stocks,
order updates, bills, customers and the relationship to attain functionality of the bookstore. The
low-level functionalities include;

Admin logins into the system and management of the bookstore

Generation of reports of book stocks, orders, order updates, customer reports,
and bills by the admin.

Management of customer details, order updates and book stocks

Tracking of detailed information about customers, orders, order updates and
bills

Searching of customer details, bills, and orders
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
5
Delivery
Roles of
Access
Admin
Login
Book stock
Forgot
password
Order details
Check
credentials
Send email
to the user
Reports
Book details
Manage
modules
Payment
details
Syste
m admins
User
permission
Customer
Roles of
user
details
Lower level data flow diagram
Economic Feasibility Analysis
Economic feasibility involves customer strategic thinking and planning. The main customer base
for the bookstore is the Mountain View College students (Taylor, 2017). Management plays an
important role in making decisions to improve the customer base to increase income through sales.
Strategic thinking and strategy implementation by the project coordinators and manager will help
acquire continuous improvement in all aspects of the business innovations and embracing new
technologies such as the transition to the logical design of the system’s operations to help in its
development and economic growth. Moreover, strategic initiatives in the project set up will also
help in customer base improvement.
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
6
State transition diagram
The state transition diagram gives the required action plan in case something goes wrong
(Baltzan, 2017). Consider cases like a book not be available at the store there should be an
action plan to indicate its unavailability and consider making an order to make it available for the
customers.
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
7
Added to catalog
Unavailable
Purchased
Removed from catalog
Inventoried
Added to cart
Available
Reserved
Removed
System architecture
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
8
Customer UI
Orders
Payment
management
Shopping
cart
Books
The system architecture includes the general overview and components of the bookstore.
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
9
Data Conversion plan
The data conversion plan helps in strategy, preparation, and conversion of data within the existing
system. Both automated and manual conversion methods can be used in this process.
1. Scope of conversion
The system should be created to capture data and provide customer programs. The process
includes; data validation of the most critical data in the current system. It also involves
capturing new data for the initial operation of the new system for the operation of the
bookstore (Brady, 2014)). Additionally, there is a transfer of data to the new system on an
incremental basis and finally conversion of the data into an automated process.
The new system conversion strategy is to ensure the process of building an efficient system
with a limited impact on customers.
2. Comprehensive and valid data
Validated data should be the only data that is converted in the new system
3. Conversion schedule
The strategy for data conversion should be to incrementally complete the work of those in
management. The activities performed by each of the members should also be included.
4. Conversion procedure
The flow of the conversion process should be incremental and iterative in stages with a
strategy build upon the previous components. The specific steps for the conversion should
be broken down into distinct phases.
5. Resource requirement
The process of data conversion includes the existing data and new development personnel
to help in the conversion
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
10
6. Conversion methods
The conversion methods should include both manual and automated methods for easy
validation of data
7. Development and testing of the new program
The data must be fully converted to allow for testing and acceptance.
DATA FLOW DIAGRAMS FOR THE BOOKSTORE
11
REFERENCES
Abrahamson, L., & Brady, C. (July 01, 2014). A Brief History of Networked Classrooms
to
2013:
Effects,
Cases,
Pedagogy,
and
Implications
with
New
Developments. International Journal of Quality Assurance in Engineering and Technology
Education (Boquete), 3, 3, 1-54.
Baltzan, P. (2017). Business-driven information systems. New York: McGraw-Hill Irwin.
Russell, R. S., & Taylor, B. W. (2017). Operations and supply chain management.
Mountain View College Bookstore
Amy Hartman
|October 7, 2019
Wendy Lee
Role: Manager
Department: College Services
Jim Smitherman
Role: Manager
Department: Mountain College Bookstore
Jeff Anderson
Role: Manager
Department: Eastern
Bookstore
Sheryl Purdue
Role: Clerk
Department: Eastern
Bookstore
Tom Burlington
Role: Clerk
Department: Eastern
Bookstore
Sandy Moore
Role: Manager
Department: Central
Bookstore
Steve Kimball
Role: Clerk
Department: Central
Bookstore
Andy Davis
Role: Clerk
Department: Central
Bookstore
Tina Allen
Role: System Analyst
Department: Mountain
College
Bookstore
Nancy Ardmore
Role: Manager
Department: Western
Bookstore
Ted Smith
Role: Clerk
Department: Western
Bookstore
Jenny Lewis
Role: Clerk
Department: Western
Bookstore
David Conroe
Role: Student Intern
Department: Mountain
College
Bookstore
Christine Temple
Role: Buyer
Department: Mountain
College
Bookstore
Running head: BUSINESS PROFILE
1
Business Profile
Student’s Name
Institutional Affiliation
BUSINESS PROFILE
2
Business Profile
Company Overview
Mountain View College Bookstore is the organization that features in the report. The
institution provides its customers who are mostly students with books services. Therefore, this
implies that Mountain View College Bookstore is a research centre that requires an
improvisation on information system.
Missions and Objectives
The organization’s objectives are the ones that have prompted the management to come
up with the idea of developing a new information system. Therefore, the first objective that the
company holds is managing to achieve customer satisfaction. Arguably, it is only possible for a
company to achieve customer satisfaction by offering quality services. Therefore, that is the
reason why Mountain View College intends to improvise its information system. The
improvisation of the information system will put the organization in a better place to achieve
customer satisfaction since they will have a better experience. Additionally, Mountain View
College Bookstore’s objective concerning customer satisfaction implies that they are interested
in achieving customer loyalty.
The improvisation of efficiency at work is yet another objective that the company holds.
The details from the conversation between Tina and David indicates that efficiency is only
achievable through the introduction of a new information system. Therefore, the company’s
move to develop a new system suggests that they also have the objective of realizing
effectiveness. It is realistic to argue that efficiency at work is also a source of motivation for the
employees. The other notable objectives are embracing technology. The discussion between Tina
and David also suggest that the institution is already using another system, but they intend to
BUSINESS PROFILE
3
upgrade. Therefore is ever advancing, hence the reason why one would easily note that Mountain
View College Bookstore also intends to remain updated on technology.
Business Problems
The evident business problem from the analysis is that the Mountain View College
Bookstore is finding it hard to find the best information system. Arguably, choosing the right
information system is a major business problem since it determines either success or failure. The
discussion details between Tina and David prove that they are torn between the information
systems, thus implying that it is a business problem. It would be possible for the organization to
choose an information system if it was a business problem. The selection of the right information
system will ensure that the business manages to satisfy the customers, while a wrong selection
will result in disappointments. The other evident business problem the organization is facing is
financial constraints. The details from the discussion indicate that Tina and David are concerned
about the prices of the new information system. They would have moved ahead and acquired the
new information system by considering the cost when finance is not an issue.
Organization Chart
Manager
Systems Analyst
Student Intern
Student Intern
Student Intern
BUSINESS PROFILE
4
The above diagram represents the Mountain View College Bookstores’ organization chart.
The details indicate that the organization chart is subdivided into three major groups of people.
First, there is the manager or management, and this is the head of the organization. Therefore, the
manager who is at the top is the one who makes the most important and final decisions. A system
analyst occupies the second level. The system analyst is the one who is informed about
information technology, thus controls and reports to the manager. The third level features the
student interns. The student interns work under the system analyst. The initiation of a simple
organization chart will ensure that information is passed across the organization with ease.
Therefore, the initiation of the above chart will also contribute towards efficiency and customer
satisfaction.
BUSINESS PROFILE
5
Running Head: MOUNTAIN VIEW COLLEGE
Collecting Information About Mountain View Project
Student’s Name
Institution Affiliation
Submission Date
1
MOUNTAIN VIEW COLLEGE
2
Names of people to contact
When collecting information about the following list of people can be contacted. They include
Wendy Lee-manager college services
Jim Smitherman-manager mountain college store
Tina Allen-system analyst
Christine Temple-buyer
David Conroe-student intern
Nancy Ardmore-manager western bookstore
Sandy Moore-manager central store
Jeff Anderson-manager eastern book store
Sherl Purdue-clerk
The workflow of the business
Mountain view college store provides customers with the recent books services that they
need. Their first objective is to manage and achieve customer satisfaction. It is achieved by offering
services they require. Moreover, there finding means and ways to achieve customer loyalty so that
they cannot face competition from other book stores (Blikstein, 2018). Currently, the company
wants to introduce a new information system so that efficiency can be increased in the book store.
They know that the effectiveness of the work creates motivation for the employees. The manager
governs the project as the head of the project, the system analyst, and intern students.
MOUNTAIN VIEW COLLEGE
3
The significant stakeholders or entities in the business
The main stakeholders of the business are the manager, system analyst, and student interns.
The manager is the head of the organization. That means he or she is the one who makes final
decisions concerning the organizations. The second person in the rank is the system analyst who
operates in the department of information technology and always controls reports to the manager
of the organization. The third level individuals are the student interns who work under an
information analyst.
The activities or functions of each stakeholder identity.
The mountain view college has main stakeholders who carry out different functions in the
institutions. The main stakeholders identify the manager, system analyst, and students. They are
concerned with the development of a new system in the institution so that efficiency because the
customer loyalty services and employees will be improved at all costs. The manager, Tina Wendy
lee, organizes all the activities that will take place in the institution. After that, she informs the
people under her who are concerned with the issue. Currently, the school needs a new information
system, and the main stakeholders she can consult about the subject is Tina, who is the system
analyst and student interns who will help her to accomplish the set mission of the school. Her work
will involve financing the project after it has been incorporated by the experts so that it can be
implemented in the school system (Raskin, 2016). Moreover, she performs critical thinking on
how to run the institution. Thus, she has to research how to improve efficiency in school. For
example, after critical thinking, she thought a new information system would improve efficiency
in the school background. It is the work of the manager to seek adverse from the concerned people,
and that’s why she aims to advise from experts who are Tina and David.
MOUNTAIN VIEW COLLEGE
4
The manager plans and set goals for future periods. For example, Wendy has set the period
when the project will be completed so that it can start working in the institution. Also, it will be
her work to fund all the requirements needed to implement the new system. The other main
stakeholder is system analyst Tina. She has competence in the information system. That’s why she
has been employed in the institution has a system analyst. It was her work to advise the manager
if the system is efficient or not. Her activities include formulating the new policy and putting it in
order so that to increase efficiency in the institution. Though there is another system in school, she
finds its more efficient formulating a new information system. She also controls the report given
manager. The other main stakeholder of the project is David, who is a student intern. He works
under the instructions of the system analyst. It means that he will help the system analyst to develop
the new information technology, and that’s why he has been recruited to assist in the project.
MOUNTAIN VIEW COLLEGE
5
References
Blikstein, P. (2018). Pre-College computer science education: A survey of the field. Mountain
View, CA: Google LLC.
Raskin, D. (2016). The Experimenters: Chance and Design at Black Mountain College by Eva
Díaz. Common Knowledge, 22(2), 313-313.

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