Key Assignment DraftYour Key Assignment Draft should be 15–20 pages in length (excluding the Cover page and Reference page). The new content for this week should be 4–5 pages in length.Create document in Word that contains the following elements:Title page Course number and name Project name Your name Date Table of contents Autogenerated Up-to-date Maximum of 3 levels deep Section headings Each week, you should have added a section to your Business Strategy and Management Plan and submitted it for grading. Each section should contain the following:Qualitative Evaluation of the Industry’s Strategic Position (Week 1 IP)Choose an aspect of the information technology (IT) industry that has not been previously used as an example in this course. Use Porter’s five forces to make a qualitative evaluation of the industry’s strategic position. Be sure to explain each of the five forces as well as explain how they relate to your chosen industry. Note: The mobile phone industry was provided as an example in the video material and may not be used as the subject for this assignment. Remember to include the following elements (Porter’s five forces): Threat of new entrants: Are new entrants being attracted to the market, and are there barriers to entry in the industry? Threat of substitute products or services: Are there other products that could be alternatives to offerings in the chosen industry? Bargaining power of customers: What degree of bargaining power do the buyers have in terms of putting the industry under pressure to provide more products or less cost? Bargaining power of suppliers: What is the importance of raw materials, components, labor, and services that are required for the industry, and are there substitutes for those inputs? Discuss the possibility of switching suppliers, if necessary. Intensity of competitive rivalry: Does the industry have a sustainable competitive advantage? Strategic Information Systems Assessment (Week 2 IP)Analyze the strengths, weaknesses, opportunities, and threats for the case study organization that are related to its present information systems environment. Assess the forces that are presently governing competition for the case study organization. Using Wiseman’s framework of strategy development, define the strategic thrusts (and related advantages) that the case study organization should use to build a business case for implementing an information systems management plan. Information Systems Business Case (Week 3 IP)Based on the information contained in the Business Systems Plan and the Strategic Information Systems Assessment, write an IT strategy statement that details the following: Critical success factors for the IT manager A general strategy for how the IT department will determine congruence between the goals of the IT department and the goals and objectives of the case study organization A general strategy for how the IT department will support the goals and objectives of the case study organization Strategic Business Plan (Week 4 IP)See the section for New Content below. All sources should be cited using in-text references and in the References section using APA format.New ContentYour company has decided to move forward with the acquisition of the smaller company as described in the Phase 1 Individual Project. Your company was impressed with the information that you provided about Porter’s five factors and your qualitative evaluation of the industry’s strategic position. Your management has now asked you to create a Strategic Business Plan for the newly acquired company. You must provide this new plan and incorporate the information about Porter’s five factors.Your Strategic Business Plan should include the following features:Executive summary Marketing analysis You should identify a target market. You should establish a strategy for acquiring a customer base. Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis Financial statements Summary of the relevance of Porter’s five factors Conclusion Please submit your assignment.
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information_technology_management.docx
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INFORMATION TECHNOLOGY STRATEGY
Information Technology (IT) Strategy
Marion Stephens
Colorado Technical University
1
INFORMATION TECHNOLOGY STRATEGY
2
Information Technology (IT) Strategy
Introduction
Information technology strategy is a plan of action aimed at creating an IT capability for
a sustainable and maximum value of an enterprise. The IT strategy assists companies in creating
shareholders’ value by maximizing the return on information technology investments. It is worth
noting that corporations without IT in place risk losing competitive advantage in the current
technological corporate environment. Besides, with the technology becoming the culture in the
contemporary world, enterprises cannot risk having just basic information technology. Instead,
such companies must actualize a detailed IT strategy, which is aligned with the firm’s objectives,
goals, and strategy. Having an IT strategy has ceased to be a luxury into becoming a necessity
for survival.
Discussion
Critical Success Factors for the IT Manager
Critical success factors (CSFs), in this case, refers to the vital keys areas of an IT where
things should work for the success of the project, and when attained well, it results in the
achievement of the project’s objectives (Mohammed, 2018). Thus, the success of IT is vital in
facilitating effective organizational performance in the competitive and agile business world.
Some of the CFSs for information managers include:
Senior Management Support
According to Imtiaz, Al-Mudhary, Mirhashemi, and Ibrahim (2013), senior management
support is among the most crucial support needed by the IT managers to facilitate successful IT
implementation. The support of senior management helps IT managers implement projects that
meet the long-term vision of the company, including guiding what the firm needs to compete in
INFORMATION TECHNOLOGY STRATEGY
3
the corporate world. Accordingly, senior management support helps in ensuring top-level
interaction and interacting with the information system department through the provision of
required resources. Lack of top management support culminates in failed IT projects.
Leadership
Leadership is an indispensable CSFs vital in promoting the successful implementation of
IT projects. Imtiaz et al. (2013) state that a lack of leaders culminates in the implementation
stage, taking more duration than planned. An IT manager should demonstrate good leadership
qualities like charismatic, visionary, and collaborative. Proficient IT managers should possess
strong relational and technical abilities. Besides, IT managers should employ their charisma and
influence to shape the working environment.
Teamwork
Teamwork is a vital CSF for an IT manager. Collaboration in IT projects makes sure that
the resources are effectively managed and less time used to complete a project. Cooperation also
facilitates creativity because when people work collaboratively, they develop a better working
environment for innovation. Effective teamwork offers an environment for unique ideas and
strategies, which, in turn, helps in the completion of IT projects. Besides, team capability is
critical in enhancing productive and successful IT projects. IT managers work well when they
have a well-skilled team. Team capability is pivotal in IT/IS projects and, thus, team members
should have multi-dimensional abilities. A team should encompass technical staff and employees
with the knowledge of the functioning of an enterprise.
Clear Goals
Imtiaz et al. (2013) note that having clear goals is paramount for an IT manager to
executive and implement IT projects successfully. Realistic and clear objectives are essential for
INFORMATION TECHNOLOGY STRATEGY
4
the success of a project as it offers the direction in which an IT manager should conduct a project
or implement IT strategies within an organization. Noteworthy, Imtiaz et al. (2013) assert that
failed IT projects have precise goals; only that IT manager fails to understand that realism of the
objectives could not be validated. Hence, IT managers should ensure that the set goals are
realistic and meet the enterprise’s requirements and needs.
Financial Support
Accordingly, IT managers require financial support for the effective implementation of
IT projects. It is worth mentioning that budget support links with the senior management support
as they are the ones that approve the budget. Successful IT projects have more financial support
from senior management (Imtiaz et al., 2013).
Effective Communication
Communication is a paramount CSF for IT manager. Effective and clear communication
is regarded as an essential factor for the achievement of IT projects. Noteworthy, lack of interdepartmental and cross-functional communication culminates in IT project failures (Imtiaz et al.,
2013). Besides, effective communication helps the senior management and team members to
apprehend the IT project goals and objectives, thereby guiding them in the completion of
projects.
Process Quality
Quality is a significant CSF for IT manager. Imtiaz et al. (2013) indicate that quality in IT
projects should be monitored from the beginning of the project. Besides, effective quality
expectations and standards should be developed, hence, ensuring effective completion of the
project.
INFORMATION TECHNOLOGY STRATEGY
5
Determining Congruence between the Goals of the IT Department and the Goals and
Objectives
Goal congruence is a vital tool for companies to attain their stated objectives. Besides,
goal congruence ascertains the attainment of an enterprise’s goals and ensures coordination
between the IT department and the company (Yamoah, 2014). Thus, the IT department will
assess the goal congruence between the IT department and the company goals by setting clear
goals that focus on attaining similar objectives. The goals of the IT department should enable the
IT team to focus on achieving its goals, which in turn will heighten the ability of the institution
to be successful. IT should also communicate the IT department’s vision and strategy effectively.
Without having direction and unified vision, the IT department and the company will never
move in the same direction. Thus, the IT department should have explicit objectives that focus
on attaining the overall company goals.
How the IT Department Supports the Institution’s Goals and Objectives
In this case, the IT department helps the organization through the implementation of
EHRs. The institution focuses on delivering excellent services that meet the patients’ needs and
requirements. Therefore, the IT department, with the help of its IT managers, ensures that the
institution implements the latest technology and have an effective network to facilitate swift
communication. Importantly, Madera Community Hospital uses technology to liaise between
departments ranging from X-ray, dental, eye, maternity, pharmacy, billing, and both outpatient
and inpatient services. Hence, to enable the hospital to reduce the waiting time, thereby
delivering excellent services as well as making sure that patients receive their value for money,
the IT department ensures that these departments are linked. Notably, patient information and
confidentiality are vital. Therefore, the IT department supports the hospitals’ goals by
INFORMATION TECHNOLOGY STRATEGY
6
implementing security measures and ensuring that the institution website is protected from
threats emanating from cross-site scripting attacks.
Conclusion
IT department plays a crucial role in facilitating the success of an organization. Thus, an
IT manager needs to identify the CSFs such as leadership, teamwork, team capability, financial
resources, senior management, and leadership skills. Besides, the IT department plays a crucial
role in supporting the institution’s goals by implementing EHRs, linking the hospital
departments, and ensuring excellent security for the hospital’s patient records. As a result, the IT
department makes sure that the institution’s goals are supported, which in turn enables the
hospital to deliver quality and timely services.
INFORMATION TECHNOLOGY STRATEGY
7
References
Imtiaz, M. A., Al-Mudhary, A. S., Mirhashemi, M. T., & Ibrahim, R. (2013). Critical Success
Factors of Information Technology Projects. World Academy of Science, Engineering and
Technology, International Journal of Social, Behavioral, Educational, Economic,
Business and Industrial Engineering, 7(12), 3154-3158.
Mohammed, T. A. (2018). Critical success factors for information technology infrastructure
library implementation in public service organizations: an exploratory study.
International Journal of Advanced Information Technology (IJAIT) Vol. 8, No.1/2,
Yamoah, E. E. (2014). Relevance of Goal Congruence and its Implications to Managers.
European Journal of Business and Management, 6(12), 1997-1999.
INFORMATION TECHNOLOGY STRATEGY
Information Technology (IT) Strategy
Marion Stephens
Colorado Technical University
1
INFORMATION TECHNOLOGY STRATEGY
2
Information Technology (IT) Strategy
Introduction
Information technology strategy is a plan of action aimed at creating an IT capability for
a sustainable and maximum value of an enterprise. The IT strategy assists companies in creating
shareholders’ value by maximizing the return on information technology investments. It is worth
noting that corporations without IT in place risk losing competitive advantage in the current
technological corporate environment. Besides, with the technology becoming the culture in the
contemporary world, enterprises cannot risk having just basic information technology. Instead,
such companies must actualize a detailed IT strategy, which is aligned with the firm’s objectives,
goals, and strategy. Having an IT strategy has ceased to be a luxury into becoming a necessity
for survival.
Discussion
Critical Success Factors for the IT Manager
Critical success factors (CSFs), in this case, refers to the vital keys areas of an IT where
things should work for the success of the project, and when attained well, it results in the
achievement of the project’s objectives (Mohammed, 2018). Thus, the success of IT is vital in
facilitating effective organizational performance in the competitive and agile business world.
Some of the CFSs for information managers include:
Senior Management Support
According to Imtiaz, Al-Mudhary, Mirhashemi, and Ibrahim (2013), senior management
support is among the most crucial support needed by the IT managers to facilitate successful IT
implementation. The support of senior management helps IT managers implement projects that
meet the long-term vision of the company, including guiding what the firm needs to compete in
INFORMATION TECHNOLOGY STRATEGY
3
the corporate world. Accordingly, senior management support helps in ensuring top-level
interaction and interacting with the information system department through the provision of
required resources. Lack of top management support culminates in failed IT projects.
Leadership
Leadership is an indispensable CSFs vital in promoting the successful implementation of
IT projects. Imtiaz et al. (2013) state that a lack of leaders culminates in the implementation
stage, taking more duration than planned. An IT manager should demonstrate good leadership
qualities like charismatic, visionary, and collaborative. Proficient IT managers should possess
strong relational and technical abilities. Besides, IT managers should employ their charisma and
influence to shape the working environment.
Teamwork
Teamwork is a vital CSF for an IT manager. Collaboration in IT projects makes sure that
the resources are effectively managed and less time used to complete a project. Cooperation also
facilitates creativity because when people work collaboratively, they develop a better working
environment for innovation. Effective teamwork offers an environment for unique ideas and
strategies, which, in turn, helps in the completion of IT projects. Besides, team capability is
critical in enhancing productive and successful IT projects. IT managers work well when they
have a well-skilled team. Team capability is pivotal in IT/IS projects and, thus, team members
should have multi-dimensional abilities. A team should encompass technical staff and employees
with the knowledge of the functioning of an enterprise.
Clear Goals
Imtiaz et al. (2013) note that having clear goals is paramount for an IT manager to
executive and implement IT projects successfully. Realistic and clear objectives are essential for
INFORMATION TECHNOLOGY STRATEGY
4
the success of a project as it offers the direction in which an IT manager should conduct a project
or implement IT strategies within an organization. Noteworthy, Imtiaz et al. (2013) assert that
failed IT projects have precise goals; only that IT manager fails to understand that realism of the
objectives could not be validated. Hence, IT managers should ensure that the set goals are
realistic and meet the enterprise’s requirements and needs.
Financial Support
Accordingly, IT managers require financial support for the effective implementation of
IT projects. It is worth mentioning that budget support links with the senior management support
as they are the ones that approve the budget. Successful IT projects have more financial support
from senior management (Imtiaz et al., 2013).
Effective Communication
Communication is a paramount CSF for IT manager. Effective and clear communication
is regarded as an essential factor for the achievement of IT projects. Noteworthy, lack of interdepartmental and cross-functional communication culminates in IT project failures (Imtiaz et al.,
2013). Besides, effective communication helps the senior management and team members to
apprehend the IT project goals and objectives, thereby guiding them in the completion of
projects.
Process Quality
Quality is a significant CSF for IT manager. Imtiaz et al. (2013) indicate that quality in IT
projects should be monitored from the beginning of the project. Besides, effective quality
expectations and standards should be developed, hence, ensuring effective completion of the
project.
INFORMATION TECHNOLOGY STRATEGY
5
Determining Congruence between the Goals of the IT Department and the Goals and
Objectives
Goal congruence is a vital tool for companies to attain their stated objectives. Besides,
goal congruence ascertains the attainment of an enterprise’s goals and ensures coordination
between the IT department and the company (Yamoah, 2014). Thus, the IT department will
assess the goal congruence between the IT department and the company goals by setting clear
goals that focus on attaining similar objectives. The goals of the IT department should enable the
IT team to focus on achieving its goals, which in turn will heighten the ability of the institution
to be successful. IT should also communicate the IT department’s vision and strategy effectively.
Without having direction and unified vision, the IT department and the company will never
move in the same direction. Thus, the IT department should have explicit objectives that focus
on attaining the overall company goals.
How the IT Department Supports the Institution’s Goals and Objectives
In this case, the IT department helps the organization through the implementation of
EHRs. The institution focuses on delivering excellent services that meet the patients’ needs and
requirements. Therefore, the IT department, with the help of its IT managers, ensures that the
institution implements the latest technology and have an effective network to facilitate swift
communication. Importantly, Madera Community Hospital uses technology to liaise between
departments ranging from X-ray, dental, eye, maternity, pharmacy, billing, and both outpatient
and inpatient services. Hence, to enable the hospital to reduce the waiting time, thereby
delivering excellent services as well as making sure that patients receive their value for money,
the IT department ensures that these departments are linked. Notably, patient information and
confidentiality are vital. Therefore, the IT department supports the hospitals’ goals by
INFORMATION TECHNOLOGY STRATEGY
6
implementing security measures and ensuring that the institution website is protected from
threats emanating from cross-site scripting attacks.
Conclusion
IT department plays a crucial role in facilitating the success of an organization. Thus, an
IT manager needs to identify the CSFs such as leadership, teamwork, team capability, financial
resources, senior management, and leadership skills. Besides, the IT department plays a crucial
role in supporting the institution’s goals by implementing EHRs, linking the hospital
departments, and ensuring excellent security for the hospital’s patient records. As a result, the IT
department makes sure that the institution’s goals are supported, which in turn enables the
hospital to deliver quality and timely services.
INFORMATION TECHNOLOGY STRATEGY
7
References
Imtiaz, M. A., Al-Mudhary, A. S., Mirhashemi, M. T., & Ibrahim, R. (2013). Critical Success
Factors of Information Technology Projects. World Academy of Science, Engineering and
Technology, International Journal of Social, Behavioral, Educational, Economic,
Business and Industrial Engineering, 7(12), 3154-3158.
Mohammed, T. A. (2018). Critical success factors for information technology infrastructure
library implementation in public service organizations: an exploratory study.
International Journal of Advanced Information Technology (IJAIT) Vol. 8, No.1/2,
Yamoah, E. E. (2014). Relevance of Goal Congruence and its Implications to Managers.
European Journal of Business and Management, 6(12), 1997-1999.
STRATEGIC INFORMATION SYSTEMS
Strategic Information Systems (SIS)
Marion Stephens
Colorado Technical University
1
STRATEGIC INFORMATION SYSTEMS
2
Strategic Information Systems
Alshubaily and Altameem (2017) indicate that in the current international economy, the
corporates face different issues like privatization, globalization, and vigorous competition,
elevated clients’ anticipation, as well as technological advancement in IT. In the competitive
corporate world, managers should apprehend that the utilization of information systems and
technology is vital in supporting the business’s daily operations. More also, it is crucial to
comprehend that SIS facilitates a corporate’s competitive edge and enhance the long-term
strategic position in the global markets (Alshubaily & Altameem, 2017). A strategic information
system is an IS, which develops or improves a company’s competitive gain or transforms an
industry’s arrangement by transitioning how businesses are managed (Ma & Turban, 2003).
Therefore, SIS can transform the processes, objectives, environmental associations, and
products.
Role of Strategic IS in Creating a Competitive Advantage
Competitive advantage refers to the degree to which an enterprise has the competency to
develop management decisions predicated on laid strategies that differentiate such an
organization from its competitors. Thus, managers should understand how to create a
competitive advantage from their SIS. The following are various strategies in which an
organization can integrate SIS in its strategic vision to enhance its competitive using:
Enhancing Operational Efficiency
Operational proficiency is the effectiveness of material and human resources to elevate
the service or product output, alleviate costs, as well as maximize profits. Operational efficiency
is the ability of an enterprise to provide services or items to its clienteles in a cost-effectual
method while ascertaining that the services and items are of superior quality. Thus, SIS is vital in
STRATEGIC INFORMATION SYSTEMS
3
enabling a firm to alleviate redundancy and waste while leveraging the competencies which
results in its success (Alshubaily & Altameem, 2017). SIS all …
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